At America's Call Center we have provided Telemessaging services to the Health
Care industry since 1987 so we know the importance of efficient and accurate
Telemessaging to your practice.
Our operators undergo rigorous instruction in medical terminology and HIPAA
compliance regulations and are trained to understand just how each of our
clients prefer to have their calls handled. With our rigorous training
standards and quality assurance practices, you can rest assured that your
client's calls will be handled exactly as you wish each and every time.
Not only do we protect the privacy of your clients, we take your privacy
seriously too. That's why we created our "Privacy Protection ServiceTM".
This service, available exclusively through America's Call Center, allows you
to correspond with your clients via the telephone without the risk of
unintentionally divulging your personal contact information through
caller-id. Click here
to learn more about this exclusive service.
We undertand that its vital to your practice that your answering service handle
your calls in the most courteous and professional manner possible. To
ensure we satisfy your expectations and the expectations of your clients
every time, we employ the very best call handling technology
available. We also utilize state-of-the-art on-call scheduling software
which allows us to accurately keep up with your ever chaning on-call
schedules. No matter how often your on-call rotation changes, you can
rest assured your messages will be dispatched to the appropriate personnel
everytime.
We also have the most complete selection of message distribution methods
available including: eMail to your mobile phone
or alphnumeric pager, text messaging, faxing, voice mail, digital
paging and live call patches. However you prefer to receive your messages
we can support you!
Contact us to learn how we can help you streamline
the operations of your busy practice!
